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SaaS Partners

Hypershift partners with leading SaaS providers to deliver complete integration and fastest time to value for client deployments.

We help purchasing agents and IT personnel select, acquire, and manage software from hundreds of companies, from a single source.

We curate a portfolio of SaaS and software solutions using a multi-point vetting process. This process is designed to save you time and money, reduce risk, and realize much faster time to value.

What criteria fit in the multi-point vetting process?

We evaluate SaaS vendors for their market position. Is the company a game-changer or industry titan? Game changers can be worth making a bet on if the benefit outweighs the risk of the company’s newness to the market. Industry titans are usually safe bets, in that the company likely will continue to invest in their product.
What capabilities does the vendor/package have? Do they integrate with 3rd parties easily? Do they support common standards such as SAML, open data formats, and common API’s.
Is the company well funded and cashflow positive? Is the company at risk of failure due to lack of revenue?
What’s the user training process? Are materials readily available from the company? What formats are available? Web or video? Is there a user community?
Does the company’s standard MSA or EULA comply with common rules regarding liability, indemnity? Are there remedies for failing to meet an SLA?
Is the migration or implementation of the service simple to perform? Can the organization migrate in phases or all at once?
Does the company offer premium, telephone based support, or is support performed through chat and email only? What hours are support personnel ready.
Does the company release updates in a scheduled, communicated fashion, or are updates released ad-hoc? Are updates optional or backwards compatible?
How does the company protect your data? What is the organization's data protection strategy? Do they provide appropriate safeguards for ensuring PII is not released or compromised? What is the organization's high-availability strategy?

Contact us today to find out how we can streamline software procurement.

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HyperShift

 

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